Customer Service

Popular queries

The answer to our most popular queries can be found below.

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Contact us

If you need any help or advice, or would prefer to order by phone, contact our customer services team using the details below.

By email

We aim to respond to all email queries within 1 working day

Customer services, sales, and advice: [email protected]
Cash4Clubs enquiries: [email protected]

By phone

Our customer service and Cash4Clubs lines are open
Monday - Friday, 8.30am - 5.00pm
Saturday, 8.30am - 1.00pm 

Customer services, sales, and advice: 0208 401 6901
Cash4Clubs enquiries: 0208 401 6906

Detailed Policies